How is my payment applied to my bill?
There are various categories of items listed on your invoice. These might include contract payment, taxes, miscellaneous fees and late fees. Your payment is applied to the categories due on your contract(s) in the following order:
(1) past due items, excluding late fees, by oldest date invoiced
(2) current contract payment
(3) current sales tax
(4) current miscellaneous fees
(5) late fees
The below scenarios are based upon receipt of current invoice with payment. If payment is remitted with an outdated invoice, any remaining open charges on that invoice will be paid including late, taxes and or fees.