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Home > Applying for Financing > Application FAQs > Documentation Explained > Understanding Your Cover Letter

Your First 30 Days

Understanding Your Cover Letter

You’ll use this letter as a checklist to make sure you are providing all the documentation we’ll need to release your funds to you.

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Your Verbal Verification Call

Your Verbal Verification Call

A verification call is when a member of our documentation team calls an approved applicant to verify...

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Understanding Your Welcome Letter

Understanding Your Welcome Letter

Depending on the type of your financial agreement, you may receive one of several Welcome Letter...

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Haven’t Received a Welcome Letter...

Haven’t Received a Welcome Letter...

If you haven't received a Welcome Letter or email, please contact Marlin Customer Service.

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Where do I review my invoice and payment...

Where do I review my invoice and payment...

You can review your invoice and payment history online at MyMarlin. You can also request documents o...

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What to do if your payment can’t be pr...

What to do if your payment can’t be pr...

Marlin offers you many flexible ways to make payments on your lease and loan contracts. You can make...

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Why was autopay taken out before due dat...

Why was autopay taken out before due dat...

Payments are scheduled pull up to three (3) days prior to your due date.

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Can my bill be mailed or faxed?

Can my bill be mailed or faxed?

For registered users on MyMarlin, invoices are emailed via PDF each month to your billing email addr...

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Having trouble paying your bill?

Having trouble paying your bill?

Contact us today by telephone at 1-888-236-2409 or via email at [email protected]

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What is the payment hierarchy? Was my pa...

What is the payment hierarchy? Was my pa...

See Payment Hierarchy

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Why was my payment applied to an insuran...

Why was my payment applied to an insuran...

See Payment Hierarchy

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Why is my payment different than what’...

Why is my payment different than what’...

Please refer to the reverse side of your invoice for additional items that may be applicable to your...

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Can I get a breakdown between principal ...

Can I get a breakdown between principal ...

Please contact us by telephone at 1-888-236-2409 or [email protected] to co...

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Can I get an amortization schedule?

Can I get an amortization schedule?

Please contact us by telephone at 1-888-236-2409 or [email protected] to co...

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Why is my payoff amount more than my bal...

Why is my payoff amount more than my bal...

The payoff may include additional items to complete the financial obligations on the contract.

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Payment Hierarchy

Payment Hierarchy

How we apply your payments to your bill
There are various categories of items listed on your invoic...

Learn more →
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