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Understanding Your Invoice

We want your invoice to be easy for you to understand. Below you will find some of the terms on your invoice and their definition, as well as frequently asked questions about our invoices.

What are these charges on my invoice?

Here are definitions for charges you may possibly see on your invoice.   Contract Payment This is the regular monthly/quarterly/annual payment amount, according to your contract. See Full Answer One-Time Documentation Fee Marlin does not charge an application fee.
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How to Read My Invoice

How to read my invoice For an in-depth explanation of your invoice, click here. If you have a question or a dispute about your invoice call Customer Service at (888) 236-2409. Representatives are available from 8:00 AM to 8:00 PM EST, Monday through Friday.
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How do I obtain my most recent invoice?

How do I obtain my most recent invoice? To view your last invoice: Log in to MyMarlin[link] Click on View/Pay Bill Click on Invoices
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Waiting on an invoice?

Haven’t received an invoice from us? Make sure we are set up in your accounts payable system. We can provide you with a W-9.
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Why is my account still showing past due when it is set up on autopay?

First, log in to your MyMarlin account. Then, confirm if you have set up a threshold/amount withdraw in autopay settings, whether or not the threshold entered is enough to cover the amount invoiced, and that you manually paid the current invoice at the time of set up for autopay.
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Still need help?

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