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Collections FAQs

Why am I in collections before my first bill?

If you find yourself in collections before you even get started with us, please contact us immediately and we’ll do all we can to resolve the issue. Most often, accounts go to collections before the first bill due to:

  • An unpaid Advanced Rental.
  • Insufficient funds: when we processed your initial payment it didn’t clear your banking account.
  • A missed invoicing deadline. We usually adhere to this deadline as a part of Marlin’s financing agreement timeline. However, sometimes we’ll intentionally miss the deadline so that you can meet your contract’s processing due date.

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