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End of Term FAQs

Why do I have to pay for damages?

The equipment is to be returned in good working order per the terms of the agreement. The equipment is tested by the receiving warehouse. If determined anything is missing or not working, you may be subject to refurbishment costs.

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What is the end of term process?

The end of term process is for customers who lease equipment through Marlin.

Upon receiving the p...

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What is a letter of intent?

Your Letter of Intent is the first step in the End of Term process. As per your contract terms, by t...

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What is an end of term letter?

Once we receive your Letter of Intent, we respond with End of Term Letter and Form. The End of Term ...

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How do I return the equipment?

After receiving your Letter of Intent, and your completed End of Term Form, we’ll review your acc...

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Why am I still being charged for a paid ...

Once we issue the Return Shipping Instructions, we advise in writing you may ignore the automaticall...

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Why do I have a payoff/balance due?

You may have a balance due depending upon when you’re billed, receipt of your payment and any othe...

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