Payment FAQs
Why is my payment different than what’s stated in your contract?
Please refer to the reverse side of your invoice for additional items that may be applicable to your contract.
Where do I review my invoice and payment history?
Where do I review my invoice and payment history?
You can review your invoice and payment history online at MyMarlin. You can also request documents o...
Learn more →What to do if your payment can’t be pr...
What to do if your payment can’t be pr...
Marlin offers you many flexible ways to make payments on your lease and loan contracts. You can make...
Learn more →Why was autopay taken out before due dat...
Why was autopay taken out before due dat...
Payments are scheduled pull up to three (3) days prior to your due date.
Learn more →Can my bill be mailed or faxed?
Can my bill be mailed or faxed?
For registered users on MyMarlin, invoices are emailed via PDF each month to your billing email addr...
Learn more →Having trouble paying your bill?
Having trouble paying your bill?
Contact us today by telephone at 1-888-236-2409 or via email at [email protected]
Learn more →What is the payment hierarchy? Was my pa...
What is the payment hierarchy? Was my pa...
See Payment Hierarchy
Learn more →Why was my payment applied to an insuran...
Why was my payment applied to an insuran...
See Payment Hierarchy
Learn more →Can I get a breakdown between principal ...
Can I get a breakdown between principal ...
Please contact us by telephone at 1-888-236-2409 or [email protected] to co...
Learn more →Can I get an amortization schedule?
Can I get an amortization schedule?
Please contact us by telephone at 1-888-236-2409 or [email protected] to co...
Learn more →Why is my payoff amount more than my bal...
Why is my payoff amount more than my bal...
The payoff may include additional items to complete the financial obligations on the contract.
Learn more →Why is my account still showing past due...
Why is my account still showing past due...
First, log in to your MyMarlin account. Then, confirm if you have set up a threshold/amount withdraw...
Learn more →